Process Mining, Innovation, and Practical AI: A Starter Framework for Small Businesses

Introduction

Hola, Diana. Aquí estoy.

Hello, Rodolfo. Como siempre, lista para ayudarte en lo que necesites.

Switching to English and British Accent

Thank you very much. Would you mind changing to English?

Of course, Rodolfo. No problem at all. Switching to English right now.

Could you switch to British English? Absolutely. Mike can do that. I'll just switch over to a British English accent for you.

Okay.

Who Is Celonis? Company Overview

We're at the Solonis building, and I want you to explain to people here who Solonis is. What's the company?

All right. Absolutely. So we're at the Solonis building, and I'll explain to everyone here in a nice British accent.

What Celonis Does: Process Mining Explained

Solonis is basically a company that specializes in process mining, which means they help businesses figure out how their processes are running and how to make them more efficient. So that's a little introduction for everyone.

And why are they so successful?

Why Celonis Is Successful

Well, they're really successful because they've mastered the art of helping companies see exactly where their inefficiencies lie and then streamline those processes. In other words, they make businesses run more smoothly and save money, which is always a recipe for success.

Good.

Origins and Funding

Where is the company from? They're actually from Germany. They started out in Munich, and that's where they grew into the big success they are today.

Do you have an idea of how much money they have raised to date? Yes, absolutely.

So they've actually raised quite a bit of funding over the years. I believe it's well over a billion dollars in total by now. So definitely a pretty substantial amount.

Good.

Tres en Forma: Our Work in Spain

Now let's go back to Spain and what we do in the presentations with Tres en Forma. Let's bring it back to Spain and to Tres en Forma.

Can you explain to them what we do there? Of course.

Format and Goals of the Workshops

So what we do in those presentations is essentially run a really dynamic workshop series.

It's all about diving into innovative business models and giving people practical tools to reshape their companies. So in a nutshell, that's what we're up to there.

Getting Started with AI for Small Businesses

Okay, now can you explain people what is the, for a SOHO company, what is the starting point of artificial intelligence?

Absolutely. So for a small or medium -sized company,

First Steps: Identify Practical Use Cases

1the starting point with artificial intelligence is usually just identifying a simple, practical use case. So something that will save them time or improve their efficiency right away. And once they find that, they can just build from there.

Good.

Can you put an example of something that you would recommend them to do? Certainly.

Example: AI-Powered Customer Support

For example, 1I might recommend they start with something like an AI -powered customer service chatbot. It's a simple way to handle common customer questions and free up their team's time. And from there, they can explore more complex AI tools as they get comfortable.

Good.

A German Interlude

We are in a German company. Also, wir sind hier in einem deutschen Unternehmen

Could you do a small speech in German about Celonis? Absolutely, I can do that. Also, I'll switch over to German for a moment. Ein klein Momentum.

Kurzrede über Celonis auf Deutsch

und Celonis ist wirklich ein Vorreiter im Bereich Process Mining. Sie helfen Unternehmen dabei, ihre Abläufe zu verstehen und effizienter zu gestalten. and that's exactly why they are so successful.

Very good.

Closing Remarks

Diana, I'm going now to talk to people, so I'm going to switch you off, and if I need you, I will come and call you back again.

Absolutely, Rodolfo, that sounds like a plan. I'll be right here if you need me again, and best of luck talking to everyone.

Thank you.

Finished reading?